THE CAPACITY MODEL
The Capacity Model™ aims to eliminate life-threatening, life-altering, and life-ending events by focusing on human performance and building the capacity to fail safely.
It is a new way to plan, execute and learn from work.
People are our most valuable asset and the lifeblood of our business. Working thousands of hours, we realize our employees are human and bound to make mistakes. Failures will happen, but we must implement measures to safely absorb the consequences of failure. The emphasis shifts from simply aiming to prevent failures to building and ensuring capacity for failure into all that we do. Each work task, mistake and successful event provides us with an opportunity to learn and improve so that failures won’t harm us, and success is not a coincidence. We want every employee to go home from work as safely and healthy as when they arrived.
